KONG Connects Bat 'N Spring, Cat Toy

Hey there! Welcome to Gritty Pet Co., your friendly neighbourhood pet health and wellness store from NB, Canada!

We're a passionate, gritty, family business, eager to help your family with the best speciality pet info and brands.

We do not carry every item under the sun but rest assured what we do have is hand picked as the very best your furry loved ones.

Good news! We offer FREE shipping across Canada on orders over $49.99 (before taxes) for most products. Just a heads up, items labeled as heavy and oversized aren’t included. Orders under $49.99, have a $9.99 flat fee.

Fast and Fur-ious Shipping:
Orders placed Monday to Friday by 2 PM EST usually ship the same day. Depending on whether they ship from our Ontario or New Brunswick warehouse, they'll typically arrive within 4 business days in Ontario, Quebec, and the Maritimes, and 5-7 days to the West Coast. We’ll email your tracking number as soon as we send your package off!

Our Delivery Partners:
We team up with UPS & Canada Post to get your orders to you the fastest way we can.

A Little Extra Info:
Heads up to our friends in Nunavut, Northwest Territories, Yukon, and some rural spots—additional shipping fees might apply.

Shipping to the U.S.?
Stay tuned! We’re all about Canada right now, but we'll be heading to the U.S. soon!

Need to return your item? No worries! We're happy to accept returns of items in new, un-spoiled condition—complete with all the original packaging—within 14 days of you receiving your goodies.

Here’s How We Roll with Returns:

Opt for Store Credit with FREE RETURNS: Want to swap your item? Returns are on us, including the shipping! Just use the prepaid label we email you, and drop off your package at any Post Office. (Note: We don't refund the original shipping charges, though.)

Get a Refund: Prefer your money back the way you paid? No problem. You'll just need to handle the return shipping costs. (Just like above, we don’t refund the original shipping charges.)

Ready to Return? Here's How:

Simply log in to your "My Account" to start a return. No account? No issue! Just send us an email or give us a ring, and we'll sort everything out for you.